6th & 7th October 2022, Zürich
(on-site)
Key Points:
Voice of Customer – the Customer is in the center of the business
An epic journey of centralization
Building a CX strategy – the agile journey
Implementing new ways of multichannel interactions with HCPs and patients
How to start a CX transformation globally?
How personalization and marketing orchestration can be applied in pharma through gamification?